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Terms & Conditions

Refund/Cancellation Policy

Unfortunately ZeroHarm incurs significant costs when our client’s book courses and later

cancel, so please review our Refund/Cancellation policy.Clients who cancel will receive the

following refund of any payment made to ZeroHarm


Those who cancel 30 days or more before the course date will receive a full refund.

Those who cancel 10 or more days before the course date but less than 30 days before the

course date will receive a refund of 75% of the course cost. Those who cancel less than 7 days

before the start of the course will receive no refund butmay be offered an alternative date our discretion.

The £50 deposit offer is non-refundable unless ZeroHarm is unable to provide the course.

Delivery Policy

ZeroHarm Training tries its upmost to deliver all courses at the time and venue advertised. If

we have to cancel a course, for whatever reason, those who have booked can either accept a

place on the next suitable course or receive a full refund.

Guaranteed pass

Anyone who fails to qualify after attending a ZeroHarm Course will be able to attend future

courses free of charge until gaining their accreditation.

PRIVACY POLICY for www.zeroharmtraining.co.uk

Our Company is dedicated to protecting your privacy when you visit or communicate with

our site or personnel.At present ZeroHarm Training. com does not collect cookies and the Privacy Policy offered

here, would only apply were we so to do.The Policy is changed occasionally to update you regarding any changes,

so please make sure you review the Privacy Policy.

[Our Data Controller is zeroharm training for purposes of the Data Protection Act of 1998.]

1. Data and Information Collected

To operate our website it is essential to collect or process certain data, such as the following:

1.1 Information regarding your visits to our website, any resources you used such as traffic

data, location data, weblogs, and any communication data (these items are included, but not

limited to those specified).

1.2 Forms filled out on our website allow us to collect information about you regarding

registration or purchases you make.

1.3 Any data collected from communications to us from you, for any reason.

2. How we use Cookies

It is possible that we may gather information regarding your computer for our services. This

collection of data is used for statistical analysis about our website for use by us or our

advertisers. Any information shared will not identify who you are, but rather be mathematical data about

our visitors and their use on our site. The data does not give out any personal details.